How does our safe update service work?
Our safe WordPress update service is designed to ensure that your website remains intact and functional, even as it undergoes necessary updates.
The process begins with a thorough backup of your current site, capturing every detail so that, in the instance something doesn’t align perfectly, we can restore it to its previous state. Once backed up, our team, armed with the latest knowledge of common plugin issues, initiate the update (either done in a staging environment at your request or with safe rollback enabled in our advanced update tooling).
After applying the updates, a comprehensive check is conducted to ensure that every feature, plugin, and theme is compatible and working harmoniously. We rigorously test the core parts of your website, ensuring that the updated site offers a usable user experience. Once we’re satisfied that the update meets our standards, we sign off on the changes and send to you for a final review.
Throughout this process, our priority remains to minimise downtime and ensure a seamless transition, ensuring that your visitors continue to enjoy a top-notch browsing experience, while you benefit from the latest WordPress features and security enhancements.