Unlimited Website Tasks, Maintenance and Support

Send your WordPress tasks to an expert team of website developers specialising in the WordPress ecosystem

Get unlimited website support tasks done for one affordable monthly fee

Our unlimited website support plans allow you to send us unlimited website support tasks for your website. A task could include anything you want to get done on your website including any tasks you need for a growing website such as adding new page content, fixing bugs, improving your design, security or speed, adding new features or just advice on how to achieve something new.

Unlimited website support is our way of giving you space to make changes to your website so you can stop worrying about the hourly cost and start planning and making meaningful changes to your website. Our website support services are designed to help you grow and move forward with certainty and confidence and no unexpected bills or costs later down the track.

During your WP Runner membership or team will develop a deep understanding of the inner workings of your website so we can get tasks done to help you take control of your website and create value for your customers. Get started with our unlimited website plans, website security protection, speed optimisation and fast onboarding.

How does unlimited website tasks and support work?

We try to keep our process simple to allow you to get started working with us quickly and without friction. Our process for sending tasks is as follows:

  1. Submit a task through our online portal or via email
  2. We do the work, test the changes and reply to you (often with a screenshot) asking for you to confirm you are happy with our work
  3. You send in a new task to us and we continue getting work done for you

That’s how we keep the process of working with us simple and work moving forward.

WordPress developers working in an office

Common questions about unlimited website tasks and support

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What does unlimited website support mean?

Our support plans include unlimited website support tasks. This is not a trick, our plans allow you to send unlimited tasks with very few limitations such as the size of the task or number of open at one time.
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How much work can I get done under the plan?

Our website support plans allow you to get unlimited tasks done such as adding pages or page content, fixing bugs, adding new functionality and much more. View our pricing page for more information.

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Can you suggest a task for me?

Absolutely! Our team are always happy to suggest new tasks that we think we have impact on your website growth. Our goal is to get to know your website well. Since no two websites are the same, our value is in knowing your website's needs and understanding how it performs best.
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How do I get updates on work in progress?

Your website developer will send regular updates, drafts and screenshots and where relevant will request clarifications as part of our detailed quality control process. We will demo work we are doing for you where necessary and get your feedback as often and early as possible.
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Can you redesign a website?

Our team can help with larger tasks such as a full website redesign. We usually do these under a custom project plan that is outside the scope of your support plan. Contact us to discuss with our friendly team.

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Can I try your service?

Yes! We offer a 7 day moneyback guarantee so you can try our service and if you're not satisfied we'll refund your initial payment, no questions asked. There are also no lock in contracts or hidden fees for using our service.

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What are some of the common tasks you work on?

Our team works on all types of WordPress and website tasks including changes to website content, installing and configuring new features on your website, managing website speed (performance), managing website security, custom design changes, tweaks to forms including complex forms, migrating your website to a new hosting company, technical metadata changes, email marketing connection to website, website backups, updates and more.

In fact we love to help with all types of common website tasks and we have supported and worked with all popular themes and plugins that you would need to run a successful website including WooCommerce (and related plugins), Gravity Forms (and many other form plugins), BuddyPress, BBPress, LearnDash, Elementor, Divi, Visual Composer, Advanced Custom Fields (ACF) and much more. These are just a few examples of the plugins we work with.

What people are saying about our unlimited tasks and website support

WP Runner customer Studio Trudeau

“Super helpful and prompt – WP Runner has gone above and beyond to understand my needs and to address them in record time. They even fixed some problems I didn’t know I had! Thank you”

Thomas Trudeau
Studio Trudeau

“When it comes to anything website related, WP Runner are my absolute go-to resource. Not only is the quality of their work fantastic but almost more importantly, they are an absolute pleasure to deal with. They love solving problems and nothing is ever too hard.”

Michael Back
Human To Human

“WP Runner are an incredible group of highly personable, highly efficient operators who go above-and-beyond to support their clients. My experience with them has been fantastic from the briefing process through to response times and over-delivering on all tasks. I couldn’t recommend them more.”

Prue Gillespie
Brightspark

Frequently asked questions

Want to know more? Below are some answers to common questions we are asked. Have a question that is not on this list? Contact us and we’ll be happy to answer.

At the moment we are 100% focused on helping those with WordPress websites of all shapes and sizes including personal websites, small business websites, large scale websites, membership, WooCommerce/eCommerce and eLearning websites. Our team has over a decade of programming experience working on and integrating with all types of WordPress sites.

All work, services and communication is delivered via our online platform as well as to the email address you used to sign up with. If you wish to contact us at any time during the month you can login to your account and submit a new support request or email us at support [at] wprunner.com all work, services and communication is delivered via our online platform as well as to the email address you used to sign up with. If you wish to contact us at any time during the month you can login to your account and submit a new support request or email us at support [at] wprunner.com

During sign up we will ask you to provide administrator access to your website and website hosting (sometimes called your cPanel). These details are required so we can work on your website. We take security very seriously and we encrypt all login details the moment before they touch our server and then delete your login details from our server once we move them to our secure and encrypted internal password system. In short this means we’ve tried to make it as safe as we can to provide your login details to us. We can also accept login details over the phone if you prefer, just contact us to let us know if you wish to do this at support [at] wprunner.com

We complete all work as fast as we can. On average we get work done in less than 1 day. If you request work over the weekend we’ll complete it on Monday unless we can see it is urgent.

You can change plans or request to cancel any time by logging into your WP Runner online dashboard and using the account management function. There are no lock in contracts and all of our plans are month to month, which means you can cancel any time before the start of your next billing cycle and we wont charge you for that next cycle. We also have no hidden fees or overages. You can see a list of everything that is included in each plan on our pricing page.

Why Unlimited Website Support helps you grow your business

WP Runner is more than just a friendly Australian-based WordPress support business. We’re a team of website experts with over 10 years of experience developing and managing online businesses. Our team will get to know your website’s code and take ownership over the work we deliver. Our mission is to provide exceptional support that helps our customers grow and exceed their website’s potential and we love to see the results caused by sustained progress on our customer’s websites and watching their business succeed in their industry.

The #1 website support team trusted by hundreds of small businesses

Web design and WordPress support person

Power your website with WP Runner

Get Started

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