How does our backup service work?
We try to keep our process simple to allow you to get started working with us quickly and without friction.
Our backup service works by regularly creating a copy of your website’s data, including its files, databases, and settings, and storing it in a secure, off-site location. The frequency of the backups are generally daily or weekly depending on your support plan.
The backups are done using specialised software that automates the process of copying and archiving your website’s data with zero website downtime.
In the event of any data loss, such as a hacking incident or server crash, you can contact our support team to restore your website using the most recent backup. Our expert web developers will perform the process and ensure that your website is fully restored and functional.
That’s how we keep the process of working with us simple and work moving forward.